Design of a system that will allow ELINOIL to know in advance the needs of its existing customers, by installing special floats to measure the fuel level in the tanks and preventive action when it reaches a certain predetermined level
Stabilization of sales
Significant reduction in the percentage of customers leaving
Reduction of costs in the process of transportation and delivery of oil
Application of Methods 6σ & ORDIC:
Clear understanding of the sales process, identifying its weaknesses and how they can be resolved
In-depth understanding of customer needs in relevant market segments
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