INTERMODE

Place: Athens
Sector: Fashion
Customers: > 80% Retail Stores
Business Issue : Low Revenue from Sales to Large Customers
Solution:
- Identifying a problem in the inadequacy of the sales force
- Redistribution of roles and activities resulted in man-hours saved resulting in the promotion of an employee to a salesperson
- Seminars on sales techniques
Results: ~ 5% Increase in sales to large customers in six months
Application of Methods 6σ & ORDIC:
- Thorough business analysis highlighted the areas where the responsibilities and duties of employees were exceeded
- Redesign business processes to perform the same tasks by fewer people (cost reduction) and more efficiently (increase profitability)