XFLOOR

XFLOOR

  • Place: Kallithea
  • Sector: Flooring Items – Carpets
  • Customers > 70% Retail Stores
  • Business Issue: Low sales team performance
  • Solution:
    • Analysis of the company’s sales per salesperson and customer revealed problems related to a particular salesperson’s clientele and created negative emotions in the sales team.
    • Redistribution of the customer base to the sellers
    • Corresponding sales training in sales techniques
    • Creating an appropriate sales monitoring information system
  • Results:
    • Improving the climate in the sales team
      Reorganization of sales using an appropriate information system
  • Application of Methods 6σ & ORDIC:
    • The 6s and ORDIC methods helped significantly in the analysis of the processes and the correlation of the company data with the actions of the sellers
    • The creation of a clear framework for measuring the performance and remuneration of sellers was achieved through the application of the tools of the methods

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