XFLOOR
- Place: Kallithea
- Sector: Flooring Items – Carpets
- Customers > 70% Retail Stores
- Business Issue: Low sales team performance
- Solution:
- Analysis of the company’s sales per salesperson and customer revealed problems related to a particular salesperson’s clientele and created negative emotions in the sales team.
- Redistribution of the customer base to the sellers
- Corresponding sales training in sales techniques
- Creating an appropriate sales monitoring information system
- Results:
- Improving the climate in the sales team
Reorganization of sales using an appropriate information system
- Improving the climate in the sales team
- Application of Methods 6σ & ORDIC:
- The 6s and ORDIC methods helped significantly in the analysis of the processes and the correlation of the company data with the actions of the sellers
- The creation of a clear framework for measuring the performance and remuneration of sellers was achieved through the application of the tools of the methods